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January 19, 2024

Automotive CDP Vendor Questionnaire & Integration Checklist

CDP and MAP Platform Evaluation

The Automotive CDP Vendor Questionnaire & Integration Checklist provides dealerships with a framework to evaluate and integrate CDP vendors. It emphasizes the importance of data hygiene, identity resolution, and audience creation to unlock new revenue streams and enhance customer experiences.

Highlights:

  • Provides a structured questionnaire to evaluate CDP vendors.
  • Emphasizes the importance of data hygiene for accurate customer records.
  • Explains deterministic and probabilistic identity resolution for better customer targeting.
  • Offers a checklist for integrating CDPs with marketing and dealership systems.

About this release

Automotive dealers are increasingly investing in Customer Data Platforms (CDPs) to better manage customer data, maximize lifetime value, and enhance the customer experience. CDPs allow dealers to create personalized marketing strategies by identifying their most valuable customers and triggering tailored offers based on individual activity. However, choosing the right CDP vendor can be challenging, especially for dealers unfamiliar with data platforms.

This report provides a comprehensive questionnaire and checklist designed to guide dealerships through the vendor selection and data integration process. Key areas of focus include data hygiene, identity resolution, marketing activation, and regulatory compliance. By addressing these critical elements, dealerships can ensure they implement a CDP that improves data accuracy, reduces marketing waste, and optimizes customer outreach. The report also highlights the importance of managing first-party data securely, adhering to privacy regulations, and preparing for the evolving landscape of customer data management.

What's Inside

  • A questionnaire for evaluating CDP vendor capabilities.
  • A detailed integration checklist to ensure data accuracy and compliance.
  • Guidelines for setting up identity resolution and audience segmentation.
  • Insights into regulatory concerns related to customer data management.

Related Media

Faqs

A CDP allows automotive dealers to unify customer data from various sources, providing a single source of truth to enhance customer experience and drive personalized marketing.
Data hygiene ensures that customer records are accurate, up-to-date, and complete. This reduces marketing waste and improves the effectiveness of targeted campaigns by ensuring accurate information.
Identity resolution, either deterministic or probabilistic, allows dealers to match anonymous website visitors with known customer profiles, enabling personalized marketing even before customers submit lead forms.

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